經歷詳述:
The worst experience I ever had.

I made an appointment with Dr. Lung one week before the visit, and scheduled an afternoon sick leave for the appointment.

The night before our appointment (8 sth pm), I received a call from his office saying that Dr. Lung has a surgery to conduct during our appointment time, so I will have to change the appointment day or make the appointment earlier.

Since I have already scheduled an afternoon sick leave, it would be quite troublesome for me to switch the date or make the appointment earlier, and the office was notifying me too late, which the nurse said she was told last second by the doctor.

After rescheduling my time table and communicated with my bosses, they were able to switch my half day sick leave from afternoon to morning, and I rescheduled the appointment to 1:15pm, which was the earliest appointment they could offer, and their office normally opens at 10 am with that day being special, opened at 1 pm.

As I had only morning half day sick leave, 1:15pm appointment was quite tight for my schedule, I get there around 12:45 and waited until their office opened at 1.

Given that I had already told the nurse how rush my time was, I waited until 1:30pm and the doctor still had no show. I had to leave at that time in order to get back to my office on time. The nurse refused to give my a medical certificate to certify my sick leave.

I dont understand how irresponsible a doctor can be in doing so. Its okay that you have a urgent surgery to conduct (but as a private doctor, I dont think a surgery just pop up like that as doctors in public hospitals), you should inform your nurses as early as possible to reschedule the patients, not at the last minute.

And since the patient made his effort to fit you, you should made your move too (restore your office hour to 10 am that day, or get to office on time, which you are supposed to do so anyways).

I got to Dr. Lung because of the good comments on the web. Regardless of his surgery technique, I loss my confident over him to conduct my knee surgery because of his irresponsible actions. This doctor is seriously letting me down.

BTW, the poor attitude of the nurse made the situation worse. I totally felt like I was being blamed by her when asking for a better appointment time due to my situation. Dude, told by your doctor at the last minute is not my fault, he made you get off late from work, not me. Mind your attitude to your customers.

I WILL NOT recommend this doctor ever.

PS Many other patients were waiting there with me, and they were complaining to each other too for the doctor being late.

簡評:
個人觀感- 態度有失、醫德有損
經歷過程- 醫護之語調態度令人無所適從
推介意見- 本人絕對不會再作光顧